Office of Technology Transfer – University of Michigan

CarePartner Telephone Management Program of Patients with Diabetes

Technology #5432

Home health assessment technology utilizes informal caregivers to monitor diabetes mellitus patients

Informal caregivers and automated telephonic assessments are used by CarePartners to take home health assessments of diabetes mellitus patients. Home health assessments result in action being taken by the healthcare team to send treatment to the diabetes mellitus patients. Current home health telemonitoring services do close the gap in patient care, but without the ability to respond to patient needs, these services have little impact on patient health outcomes. Thus, CarePartners not only retrieves patient condition information from automated telephonic assessments and informal caregivers but also acts to treat patient symptoms for an improved patient health outcome.

Informal caregivers and automated telephonic health assessments improve treatment of diabetes mellitus patients even in rural, bilingual settings

8.3% of the United States population suffers from diabetes mellitus. CarePartners uses informal caregivers (family and friends) of diabetes mellitus patients to retrieve home health assessments to improve patient treatment by the healthcare team. This technology was studied in a large group of diabetes mellitus patients in rural Honduras and demonstrated that many patient self-care problems were noted and then remedied by the healthcare team. Given the success of CarePartners in diabetes mellitus patients even in a rural, bilingual setting, this technology could also be used in a wider range of chronic conditions such as heart failure, asthma, COPD, obesity, cancer, and depression in a vast array of countries. The difference between current home health monitoring devices and CarePartners is that CarePartners assesses patient health through automated telephonic assessments and guided informal caregivers. The home health assessments result in real-time help and treatment for the patient. With hospital overcrowding and out-patient care increasing, CarePartners provides the solution for better home care and improved patient health.

Applications and Advantages


  • CarePartners can be applied to a wide range of chronic diseases such as heart failure, cancer, asthma, diabetes mellitus, and obesity.
  • Real-time, home monitoring and treating of patient symptoms.
  • Useful in rural and English as a second language regions.


  • Patients receive treatment as soon as the informal caregiver or healthcare team is notified of a problem.
  • CarePartners uses informal caregivers who are familiar to the patient.
  • The informal caregivers and the healthcare team are educated on the functioning of the program and patient’s condition.
  • Usability of this technology stretches into multiple countries with a variety of languages.